Accessibility Statement


Website Accessibility Statement

This accessibility website applies to

The website is run by Surrey Heath Museum. We want as many people as possible to be able to use this website and we have designed the website to this aim. The website is hosted by - website builder free of charge to all community, not-for-profit and voluntary organisations.

Surrey Heath Museum is a service run by Surrey Heath Borough Council, who continue to make their website accessible to as many people as possible. Our collections are accessible on

Surrey Heath Museum and Gallery is a local heritage partnership in action, creating a heritage hub for the area. Surrey Heath Museum is managed by Surrey Heath Borough Council and has existed since the 1930s.  We work with Surrey Heath Museum Action Group and jointly manage a Museum and Heritage Gallery in The Square, Camberley.  The material in our collection is on display and on open access in the museum.  We have other material in our store which we use for exhibitions, outreach and research.  This material is  available via an enquiry service and appointments only (please email or telephone 01276 23771).


With the assistance of accessibility software you can;

  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate the website using speech recognition software.
  • listen to most of the website using a screen reader.
  • make the website text as simple as possible to understand.


We know some parts of this website are not fully accessible;

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us on;

01276 23771

We’ll consider your request and get back to you within 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.


Reporting accessibility problems with this website

We are always looking to improve accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirement, please contact or telephone 01276 23771.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).