When I try to invite my son to join the site it gives me an error saying email format has to be { firstname@example.com } but his email address is not formatted that way. It has his initial and surname followed by 4 numbers the @gmail.com
Surely it should accept any valid email? Or am I missing something?
Hi Paula, it should be ok unless you are putting spaces in?
Peter
No spaces. I had to get him to apply to join and then I approved it. It just would not accept that there wasn't a first name it even said so in the error message. Very odd
Paula, there must be some difference in the address he used to login as a member and what you use as his e mail address.
No difference. There is a fault in the programming! I used to build websites for a living. I am also capable of typing an email correctly
Hi Paula,
When I invite someone to join the Choir that I manage, I follow the format instructions given on the website. This says only one person per line, in the following format:
jane@example.com, Jane, Austin
emily@example.com, Emily, Dickinson
It is asking that you put your son's email address followed by a comma and a space followed by his first name comma & space, and finally by his surname (with no following space and/or comma). The email address doesn't need to have a first name. In fact, the email address that I use is similar to your son's in that it is made up of my initials and surname at an Outlook account. And I have recently invited several new members that do not include the first name of the individual In their email address and these have been accepted.
I hope that this helps.
Kind regards
Alan
I find the best way is to ask your son to request membership then his 'needs approval' request appears in the 'Users & Permissions'
Then tap 'needs approval' and opposite his name tick either 'approve' or 'remove'.
You dont need to add anything.