General Support: domain name
Hi We are High lane Residents' Association
We are having problems setting up our domain name. We have followed the instructions and have completed part 1 and 2.
Ionos said it would be live last Friday. Our domain name is hlra.org.uk
When I entered this in Part 1 the message as below
|hlra.org.uk||Lookup Failed - check domain settings|
Please can you help?
Looks like you've correctly set up your Voice site to use the domain, but the domain itself currently isn't set up correctly.
Currently there's no A record present in the DNS record for hlra.org.uk.
So, head over to the control panel of your registrar and ensure there's an A record with IP address 220.127.116.11
Joe - Voice Admin
Thanks for this. We have gone back to IONOS and set up the A record successfully. We still seem to be having a problem with the domain name.
There are no A records set on hlra.org.uk or www.hlra.org.uk. So something weird is going on at IONOS (unless I'm checking the wrong domain name!?)