I've been trying out Form Builder on the tests site for our membership forms (new members and renewals). It all seems to work ok except that I'm not getting any emails with the completed information. There are 2 email recipients in the list and their email addresses are correct. Am I missing something here?
Verity
Hi Verity
When I was redesigning the Euphonix website on the test site I was under the impression that the email function was disabled. You can set the emails up, but when sent they don’t go anywhere.
There may be a simple solution using the live site which will mean that the email function will work. Now that you have designed your form on the test system you can replicate it on your live site but hide it from your members by changing/restricting the permissions on who can see it (in other words it is not visible except for yourself and the 2 email accounts that you refer to). If you are satisfied that it works to your satisfaction then you can then change the permissions back to those who need to see the page are able to do so. If it doesn’t work then you can tweak the form so that it does.
I used this method before we had the test system so I could pass ideas amongst my committee (restrict the page to a select number of people), and if they approved what I was proposing I then changed the permission so everyone in the Choir could see it.
Let me know if it works
Kind regards
Alan.