4: Re: Surveys Improvements (response to 3)
Posted by Jefc on 03/03/23 21:46

UPDATE

I have spent a bit of time looking into this and noticed that the email shows 3 replies at exactly the same time (2023-03-03 08:56:01) and only 1 of these is showing in the Survey.

It seems incredible that these 3 responses were at the same time down to the second but it does seem that this is the problem as 2 of them are missing.

5: Re: Surveys Improvements (response to 4)
Posted by Joe Oldak on 04/03/23 16:55

I can see from the server log that there was only one survey response at that time - so the weirdness is that it is showing multiple times in the email. (Which is preferable to a weirdless of there being missing responses!)

Could you forward the email to admin@e-voice.org.uk and I'll see if I can get any more clues about what's going on!

Thanks

Joe