1: Logo in url link?
Posted by Liz Batten on 20/07/22 19:20

Hi, I don't know the right words for this - when I post a link to our site on e.g. Twitter the link has no image associated with it. I'd like the image to be our logo. Can you tell me how to do this? Thanks!

https://e-voice.org.uk/southamptonsustainabilitydirectory/

2: Re: Logo in url link? (response to 1)
Posted by johnt on 20/07/22 21:47

Hi Liz

I think it’s because there’s no logo associated with your website. I tried putting your URL in Twitter and, indeed, no logo appears. Doing the same with mine (https://www.hounslowwoodcraft.org.uk/), a logo appears as there’s one in our website.
You can put your logo on your website in the 'Look & Feel' tab.
Hope this helps.
John
3: Re: Logo in url link? (response to 2)
Posted by Joe Oldak on 21/07/22 09:24

Yes indeed, the reason is that your site doesn't have a logo configured.

As of quite recently Voice will try to add an appropriate picture to anything you share on social media. Currently it works like this:

  1. If you share a photo from the photo albums app it'll use the photo and description.
  2. If you share an event from the events calendar it'll use the image associated with the event.
  3. If you share a page it'll use the first Related Image (use the Relations tab in the CMS to associate an image with the page).
  4. If none of the above apply it'll use your site's logo, if you have one.

Thanks

Joe - Voice Admin

5: Re: Logo in url link? (response to 3)
Posted by Liz Batten on 25/07/22 16:25

Thanks Joe. I've added our logo as suggested, but I don't think it's showing up yet

4: Re: Logo in url link? (response to 2)
Posted by Liz Batten on 25/07/22 16:24

Thanks John, I've added our logo but I'm not sure it's working!

6: Re: Logo in url link? (response to 1)
Posted by Liz Batten on 25/07/22 16:28

Apologies both, I've just gone back to a draft Tweet and it has now appeared. Success! Thanks again