2: Re: photo edits not carrying through to web page (response to 1)
Posted by Joe Oldak on 30/04/14 12:58

Hi,

To enable us to look into this could you please let me know some information. We'd like to know:

  1. The name of the community which you've seen the problem in
  2. The name of the image that you are trying to include in the page
  3. Whether you cropped it yourself using other software or you mean it was cropped by our system
  4. The web page that you are trying to insert the image into

Once we have this information we can take a look and determine what's happening in your situation.

Thanks,

Rob Denison.

Cambridge Open Systems' Support Team

4: Re: photo edits not carrying through to web page (response to 2)
Posted by orchardgirl on 27/02/16 12:09

Sorry for the long delay in replying!

I now have a (possibly) similar problem with a different photo on www.collischoralsingers.org. The photo (Sebastian Valentine) was supplied to me in portrait orientation.  When I load it into the assets library it appears as landscape orientation.  I can see no way of changing it back.

Thanks.

5: Re: photo edits not carrying through to web page (response to 4)
Posted by orchardgirl on 27/02/16 12:16

I have today loaded the photo (in the wrong orientation) onto the page where I want it to appear - Musicians - so it can be seen as a preview but not on the live website.