Hi Joe
I just had a quick play around - it looks good and answered technical questions very well.
I did ask about what data it was storing from me, where and for how long (something we're working on for a new menu based chatbot...) which it wasn't able to answer.
I really like the "naturalness" of the responses. I also like the thumbs up/down option which I will look into for ours.
Is chatbase free? I think I can see a freeplan available but it's quite limited
Thanks
Sue
I have set it up using Chatbase with the Hobby subscription which should be plenty for the use that Voicebot gets. I didn't think the free plan was quite enough.
It seems to have good customisation options and control over exactly which pages it uses as training material - I gave it the sitemap of the main Voice site and the Documentation site, and then can choose which pages to include/exclude from those. Can also add FAQs for things it misses, and it's easy to review the chats to see where it might have gone wrong.
If cheapness is the key then the Elfsight AI Chatbot Widget might be suitable for you - I had a look at it but found it wasn't very customisable in terms of what material it learns from - you basically point it at your website and it tries to figure it all out itself. You can then tweak the URLs it's trained with but it's a bit of a faff and rather manual. But it is cheap, so there's that!
Thanks
Joe