1: Forbidden notice when editing webpage
Posted by Kathryn Mitchell on 05/11/24 11:59

Hi,

When going into the CMS of my website to edit a page, the word 'Forbidden' is displayed on the screen (sort of floating on the right side).

I am finding problems with editing the page I'm trying to edit - I can't highligt text properly or view all options from the text editor.

Is there a bug at the moment?

Kathryn

2: Re: Forbidden notice when editing webpage (response to 1)
Posted by sue potter on 05/11/24 14:09

I'm getting the same Kathryn.

Sue

3: Re: Forbidden notice when editing webpage (response to 2)
Posted by Joe Oldak on 05/11/24 21:10

I'd added Voicebot into the admin pages to help site admins, but it was causing the error for sites with their own custom domain. My fault, sorry!

I've now removed Voicebot from the admin pages so all should be OK again.

Though it does mean you have to come here to the main site, or the documentation pages, to get AI assisted help!

Thanks

Joe

4: Re: Forbidden notice when editing webpage (response to 3)
Posted by sue potter on 06/11/24 08:12

Thanks Joe!

Sue

5: Re: Forbidden notice when editing webpage (response to 3)
Posted by Kathryn Mitchell on 07/11/24 12:17

Thanks Joe.

Kathryn

6: Re: Forbidden notice when editing webpage (response to 3)
Posted by sue potter on 21/11/24 15:32

Hi Joe

I am experimenting with botsonic chatbot and got the forbiden error when I added the code into the raw footer html in look and feel.

Any advice on how to sort this?

Thanks

]Sue

7: Re: Forbidden notice when editing webpage (response to 6)
Posted by Joe Oldak on 21/11/24 20:09

Yeah you have to put your domain name (or e-voice.org.uk if you don't have your own custom domain) into the Allowed Hosts options on the Connect settings page, just next to where you cut and paste the javascript to embed onto your site.

Joe