Hi,

When going into the CMS of my website to edit a page, the word 'Forbidden' is displayed on the screen (sort of floating on the right side).

I am finding problems with editing the page I'm trying to edit - I can't highligt text properly or view all options from the text editor.

Is there a bug at the moment?

Kathryn

Posted by sue potter on

I'm getting the same Kathryn.

Sue

Posted by Joe Oldak on

I'd added Voicebot into the admin pages to help site admins, but it was causing the error for sites with their own custom domain. My fault, sorry!

I've now removed Voicebot from the admin pages so all should be OK again.

Though it does mean you have to come here to the main site, or the documentation pages, to get AI assisted help!

Thanks

Joe

Posted by sue potter on

Thanks Joe!

Sue

Posted by Kathryn Mitchell on

Thanks Joe.

Kathryn

Posted by sue potter on

Hi Joe

I am experimenting with botsonic chatbot and got the forbiden error when I added the code into the raw footer html in look and feel.

Any advice on how to sort this?

Thanks

]Sue

Posted by Joe Oldak on

Yeah you have to put your domain name (or e-voice.org.uk if you don't have your own custom domain) into the Allowed Hosts options on the Connect settings page, just next to where you cut and paste the javascript to embed onto your site.

Joe

Posted by sue potter on

Got it!

 

Thanks v much

Sue