This is a bit tricky - because we can't send email from your email address, it always has to come from @e-voice.org.uk - otherwise it'll just be marked as spam and nobody will ever see the emails.

We could probably change the [Voice Online Communities] in the subject line to be the name of the originating website though, which should make it less confusing? Maybe also it could use your website's logo, if you have one, rather than the standard Voice logo. I guess these would be welcome changes even if we can't change the sender address?

When messages are sent by you from the admin pages we will set the reply-to address so that if someone tries to reply to the email it goes back to you, not to us. Though it isn't always possible to do this becuse sometimes the system doesn't know what would be a better address to use. (e.g., there's no standard "reply to" address configured for your website)

Thanks

Joe

Hi Joe,

I understand the issue with the email address now.

Being able to change the subject line from [Voice Online Communities] to [Website name] and use the Website logo and not the Voice logo for all outgoing emails and notifications would already be helpful.

Thanks,

Renee