3: Re: Can I view documents online in the Our Files Folder (response to 2)
Posted by Gandha on 04/12/21 12:56

I still can't see documents online.... It seems when I log on I am logging on as a member: Gandha Key, but I am the administrator why does this happen?

4: Re: Can I view documents online in the Our Files Folder (response to 3)
Posted by Voice Admin on 07/12/21 11:55

Strangely your site doesn't have Read access for The Public - is this intentional? It means that users must log in to be able to see any part of the site.

If this is not intentional I suggest you add Read permission to The Public in the Permissions & Sharing options in the Users & Permissions section of the site settings.

I can't see anything odd about the File Storage in particular though. So as long as the site is given Read access for The Public then anyone will be able to go to Our Files and view them.

In some browsers the file will open directly in the browser, especially if it's a PDF file.

In some other cases (probably more likely on older computers) the browser may suggest saving the file to view in a different application.

Thanks

Joe - Voice Admin

 

 

5: Re: Can I view documents online in the Our Files Folder (response to 4)
Posted by Gandha on 13/12/21 16:30

My original log on, which is my administrators log on no longer works.

When I log on as a member I still cannot view any pdf documents online

Please can you help me to log on as an administtator?

6: Re: Can I view documents online in the Our Files Folder (response to 5)
Posted by Voice Admin on 15/12/21 14:44

I have replied to you directly about this. I'm sure we can get it working!

Thanks

Joe - Voice Admin

7: Re: Can I view documents online in the Our Files Folder (response to 6)
Posted by Gandha on 15/12/21 18:20

Thanks yes I can now view docs online.  However who is the administrator, when I log on it says I'm a member.