Why can't I and our members view documents online which are in the Our Files folder - we have to download them to view them
It's browser dependent. For me all your PDFs load fine in the browser, but the word document template downloads.
Joe - Voice Admin
I still can't view documents online. What browser are you using?
I am still unable to view documents online as it seems I am logging on as a member and I am unable to view them. How do I log on as the administrator? Maybe that is why I can't view docs online?
Whether or not a file views in your browser, or downloads to your computer, depends on the browser you are using. Older browsers are more likely to download a PDF, newer ones more likely to display it (with the option to then save it if you wish to).
I've tested this on your site with a couple of different browsers, both logged in and not logged in, and there is no problem. Your site is working fine.