Posted by Gandha on

Why can't I and our members view documents online which are in the Our Files folder - we have to download them to view them

Posted by Voice Admin on

It's browser dependent. For me all your PDFs load fine in the browser, but the word document template downloads.

Thanks

Joe - Voice Admin

Posted by Gandha on

I still can't view documents online.   What browser are you using?

Posted by Gandha on

I am still unable to view documents online as it seems I am logging on as a member and I am unable to view them.  How do I log on as the administrator?  Maybe that is why I can't view docs online?

Posted by Joe Oldak on

Whether or not a file views in your browser, or downloads to your computer, depends on the browser you are using. Older browsers are more likely to download a PDF, newer ones more likely to display it (with the option to then save it if you wish to).

I've tested this on your site with a couple of different browsers, both logged in and not logged in, and there is no problem. Your site is working fine.

Thanks

Joe