Bug Reports: Re: Adding a document to link to

Posted by Friends of Loxley Cemetery on

I'm still getting the same problem but now I get a different error message:

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 1445875100


Varnish cache server

Posted by Voice Admin on

Interesting, and strange!

How big is the document that you're trying to upload (in MB)?

Thanks

Joe - Voice Admin

Posted by Friends of Loxley Cemetery on

Just over 60mb. It's a Powerpoint file.

Posted by Friends of Loxley Cemetery on

Sorry, that should be just over 69mb

 

Posted by Voice Admin on

Currently the server running Voice has a limit of 50mb for individual file uploads, so I imagine this is the problem!

You could try shrinking the file size down before uploading it. Your users may prefer it too if the file is smaller as it'll be faster to download and be less effort for computers to display.

There are some suggestions here on shrinking powerpoint files. I haven't specifically tried any but it could be worth investigating!

Thanks

Joe - Voice Admin

Posted by Friends of Loxley Cemetery on

That looks like the answer - pity the error message didn't suggest that file size was the problem. The file is all images so I think I will have to remove some of them, though I might try compressing them just in case.

many thanks