5: Re: Hosting update (response to 4)
Posted by Alan-Parry on 05/06/20 22:40

Hi Brian

You probably need to look for something like 46.20.114.???   If you look in Manage Website>Website settings>Site Domain the current IP address you are using should be visible; it was for me this morning.

I manage my account through IONOS and it was relatively easy.  I just looked for the IP address number (shown in Site Domain) and edited it with the new IP address.  It took a couple of hours for the Voice system to update itself.

8: Re: Hosting update (response to 5)
Posted by BrianW on 07/06/20 15:21

Hi Alan,

Thanks. I did work out that it was 46.20.114.134 that I needed to update so have done so.

Fingers crossed it's now OK for the switch.