On the message form on the home page, if the email address given is a 'btinternet.com' one although the system give the 'Message sent' message the message if NOT received. I have tested this out by sending a message using a 'gmail.com' email and then a 'btinternet.com' email, the gmail message is received OK but the btinternet message vanishes into the ether!!!
When can this be fixed as I only heard about a possible booking via a fellow committee member who told me someone had sent a message via the website, and when I checked they had a btinternet.com email, so it is possible that we are losing bookings because of this BUG
Emails are being sent fine from Voice.
I can see in the email log that lots of emails to btinternet.com are getting through fine (though one or two are saying that the user is not known, I guess due to the btinternet account being closed or an incorrect email address being used).
So - as far as I can see there's no BUG.
Perhaps double check the email address you're using, and maybe check that the message isn't being marked as spam.
Thanks
Joe
BT email accounts are the worst.
I used to have one but lost 70% to its spam filter.
I stopped using it.
You may want to add some text to your booking page. The following is a good example.
http://www.thefarmersclub.com/news/BT-Blocks-Club-Emails
The other comment would be people dont type their email in correctly...
This may work OK now due to a change I've made to outgoing email from Voice.
Please retry and let me know how you get on!
Thanks
Joe - Voice Admin