Posted by Voice Admin on

Great - those look correct - bucksvoice will notice the change after a few hours and everything will then work correctly with https.

I would update the DNS on the other domains too - that way any visitors and search engines will automatically be redirected to the org.uk domain.

Thanks

Joe

Posted by Deleted User on

Hi Joe,

Sorry to dig up an old thread... but is there any way to add non-www to the SSL cert please?  I would like https://thornboroughparish.org.uk to work as well as https://www.thornboroughparish.org.uk because... well, it's 2019 and people don't really use www's any more.  Tongue Out 

Thanks!

Posted by Voice Admin on

It's debatable whether people really don't use www. But yeah, Voice will work fine either way.

Just make sure you set up an A record for the bare domain (usually indicated as an @ as the hostname in the DNS settings) pointing to the e-voice IP address. And ensure the domain without the www is added to your site settings.

Cheers

Joe

Posted by Deleted User on

Hi Joe,

I've messed up my settings in an attempt to get both www. and non-www. working.  Now neither is working.  Cry

I have:

  • @              A              5.44.25.69
  • www        A              5.44.25.69
  • www       CNAME    www.bucksvoice.net.

...(plus a bunch of other records e.g. MX for mail) but it simply isn't resolving.

As my old domains are due to retire I simply put a 301 redirect from them (thornboroughparish.co.uk and thornboroughvillage.co.uk) to https://www.thornboroughparish.org.uk but (obviously) that's not working either.  Seems you can't use the old http://bucksvoice.net/tpc address any more too!

HELP!  (sorry)

Posted by Voice Admin on

the IP address you need for bucksvoice is 46.20.114.99, and not 5.44.25.69.

I don't know why the Site Domain settings page on bucksvoice is displaying that IP address, as it's certainly not the correct one.

If you change those entries to 46.20.114.99 then it should work fine!

(And then I'll see if I can see why it's showing that wrong address on the settings page!!)

Thanks (and sorry for the confusion!)

Joe

Posted by Deleted User on

 

Er... you almost certainly said that below and (during tweaking) i messed it up.

I've put it back to 46.20.114.99 on both and will wait for changes to filter though... THANKS!

Posted by Deleted User on

Yeah... working already.  Cool

All the best.