General Support: Re: calling up the website directly
Firstly, you need to change your site's permissions to make it visible to The Public - you have turned this off currently, and so only site adminstrators can actually view it.
To alter the permissions go to Users & Permissions then Permissions & Sharing in the Admin pages of your site.
Secondly you need to add your domain name in Website Settings -> Site Domain so that e-voice knows that the domain belongs to your site.
I see you have already done this bit, but you have not done this next bit:
You need to change the DNS settings of your domain to point directly to the e-voice IP address. Currently it is set as a redirection at your registrar (123-reg). i.e., currently 123-reg are redirecting www.whitbycivicsociety.org.uk to e-voice.org.uk and that's no use. You need www.whitbycivicsociety.org.uk to point directly at e-voice.
To do this you set an A record for the domain with the e-voice IP address in it (188.8.131.52). There are instructions for how to do this (including some specific ones for 123-reg) available in the documentation, here.