General Support: Re: Form Builder - Formatting the resulting email
We had imagined that the emails generated from the form builder would generally be going to administrators, who wouldn't be too bothered about what the email looked like, as long as it contained the information in a usable format!
It would be easy for me to tidy up the generated email to make it clearer if you think that'd help (and especially if you can suggest how it would be better formatted). If you have thoughts on this then please do let me know.
However, adding templates would be a lot more work, and also relatively complicated for administrators to use them (especially if you wanted to be able to place individual form values in different parts of the email - I can imagine users finding this over-complicated!)
Joe - Voice Admin
Thanks for posting back so quickly. All good points.
Our site covers lots of village clubs & societies, so, say, a contact form on the Bridge Club Page might be used only occasionally, and sent to the person organising the Bridge Club - that person not having much directly to do with the village web site, and sometimes not all that comfortable with email itself.
I would like to see the name of the website stand out more, to give the recepient more of a clue where the email has come from, and then just to list the questions and answers, without any extra words.
I would suggest something along the lines of:
A <form name> form has been submitted:
<Answer 2 line 1>
<Answer 2 line 2>
<Answer 2 line 3>
(Felicia Green, Tewin Village website)
Assuming that a fully flexible template is not on the cards then the format suggested by Felix above would be helpful to me.
I would like something that looks clean and to the point and that could be parsed automatically or at least pasted directly into Excel. Something like the above would be OK from those viewpoints.
(Dave Plummer, Bracondale Residents' Association)