Hi,

We're going to need further information to be able to understand the cause of the problem as our engineers here can create hyperlinks successfully without issue.

Can you please tell me which website you are trying to create the link within, the name of the document and an example of a place where the creation of a hyperlink isn't working. Can you also explain what process you are using to create the hyperlink.

Finally could you tell me which operating system you experienced the problem with and the version of the browser you are using.

Thanks,

Rob Denison.

Cambridge Open Systems' Support Team