3: Re: How are you meant to manage files, moving them using this list? (response to 2)
Posted by Joe Oldak on 11/11/13 11:37

Hi,

Sorry to see you've been presented with that list. There's obviously a bug with our presentation code.

To be able to fix it I'd like to see the problem myself. Could you tell me the list of actions I can carry out to reproduce being presented with that list, assuming I start from looking at the front page of your "Our Files" section.

Thanks,

Rob Denison.

Cambridge Open Systems' support team

 

4: Re: How are you meant to manage files, moving them using this list? (response to 3)
Posted by Deleted User on 07/03/14 23:57

It has randomly started again.

I select a file to copy or move, get offered the badly formatted list, go back and try again, it works.

Happened three times this evening.

5: Re: How are you meant to manage files, moving them using this list? (response to 4)
Posted by Joe Oldak on 09/03/14 22:13

Hi,

I see that this seems to be only happening occassionally to you but is there anything you can point at that makes the problem more likely to occur? From our testing so far we haven't been able to see this issue.

Regards,

Rob Denison.

6: Re: How are you meant to manage files, moving them using this list? (response to 5)
Posted by Deleted User on 09/03/14 22:20

I merely do the browser back button and try the same move and sometimes it works, sometimes not. I have used no other action, done nothing other than back and try again.