At this stage it seems that Bob is only a distant cousin, I'm afraid!

Thank you for the help; the settings I needed to find on the namecheap site were name something seemingly irrelevant, but I found them in the end!

I manage two websites with you, buckfastleighguides.org.uk and kingskerswellguides.org.uk I've completed all the steps for both and both domain names lead to the correct place when typed straight into the address bar. The only thing is, however, that while the e-voice 'site domain' settings for kingskerswellguides register the status as 'OK', for buckfastleighguides it alternates between 'wrong IP address' and 'OK, using remote IP'. Since the address itself leads where it should, I wasn't sure if this was a problem or not.

Thanks again =]