Posted by Voice Admin on

In this case, Rachel, it looks like your web browser is trying to upload the PDF file with an invalid  type.

As well as the file extension (.pdf), when the file is uploaded to the system the browser tells it what sort of file it is (the MIME type). For a PDF file it should say it's of type "application/pdf", but in fact it's saying it's of type "application/force-download" - which is a completely invalid type, and so the server is rejecting it.

It may be something to do with where you got the PDF from, or how it was created on your computer.

In the longer term I will see if I can engineer a fix such that if a file is uploaded with an invalid type then the system will guess the correct type rather than failing to upload. However, in the meantime you could try uploading it with a different browser, or from a different computer, to see if that helps!

Thanks

Joe - Voice Admin

Posted by Rachel Parker on

Many thanks for the quick reply.

I managed to upload the PDF using Chrome rather than Firefox.

Rachel

 

Posted by josi51 on

Just for info, I get the same error as Rachel when I try upload a pdf created from Word on my Mac.  If I create a pdf from Word on my Windows pc it uploads fine.

 

Jo