I am currently trying to upload a zipfile to the photo album but everytime I do I get the following error message

Problem with your input

  We had  a problem  with your input:

          You must supply a value for album_id 

  Please back up using your browser, correct the above error, and resubmit your entry.

  Thank you.

Not sure how to correct it.


many thanks for any help

Posted by Voice Admin on

I can't see any errors in the logs explaining why this would be the case.

Does it happen with all Zip files, or just this particular one?

Is the Zip file over 20MB? If so it won't like that. Maybe try splitting it into smaller files and see if we can identify the problem?

If the zip file isn't too huge, please could you email it to support@cambridgeopensystems.com and I'll see if I can reproduce the problem on our test site.


Voice Admin