Posted by Whitesmith on 01/03/24 08:46
Applicant invited to join continues to recieve message 'name already used', but he does not show on the the admin members list.
Whitesmith.
Posted by Sorrel Parsons on 01/03/24 10:26
Hi there,
I think this often happens when the person completes the screen name field with exactly the same details they submitted for their name. There's only a need to add a different screen name if you intend it to be different. If they leave the field blank hopefully it will work and their screen name will simply be their name,.
If it isn't this then perhaps the screen name is the same as someone else's, but I think this is less likely.
All the best,
Sorrel
Posted by Joe Oldak on 01/03/24 20:32
Curious! Could you email admin@e-voice.org.uk with details of the site and the applicant and I'll see if I can figure it out.
Thanks
Joe