2: Re: We had a problem with your input: Item not found (response to 1)
Posted by HighburyGroup on 14/09/23 12:16

This has now been resolved. Many thanks. 

3: Re: We had a problem with your input: Item not found (response to 2)
Posted by MThorpe on 06/08/25 10:41

Hi there

I've just encountered this same problem - does anyone know how it was resolved?

The error message is:

***********************

Problem with your input

We had a problem with your input:

    Item not found

Please back up using your browser, correct the above error, and resubmit your entry.

Thank you.

***********************

And at the front end when I try to access - I get the following:

 

*****************

Error 503 Backend fetch failed

Backend fetch failed

Guru Meditation:

XID: 11006710

Varnish cache server

********************

 

Any insight would be helpful?  I can't see the original page in the trash so I don't think it's been deleted.

Thanks in advance.

 

4: Re: We had a problem with your input: Item not found (response to 3)
Posted by Joe Oldak on 06/08/25 11:55

Interesting. Does it still happen?

If so, could you provide further details by email to admin@e-voice.org.uk and I'll look into it.

In particular, the URL you are on and what you clicked on when you got the error.

Thanks!

Joe

5: Re: We had a problem with your input: Item not found (response to 4)
Posted by MThorpe on 06/08/25 12:24

Hi,

The error was occurring on  https://vcsutton.org.uk/volunteer-roles-hub/  - I was changing the settings to a Filtered Item List at the time.  It filters over 230 items so was worried we'd "blown something up".    

However it seems the 503 error was suggesting something was being changed at server level.  We left it just over an hour and it seems to have resolved itself now.  

Thank you!

Melody

 

 

 

6: Re: We had a problem with your input: Item not found (response to 5)
Posted by Joe Oldak on 06/08/25 12:52

This is an interesting and adventurous use of the filtered item list. I like it! :-)

I think the 503 suggests that the system was struggling with that big list - especially when it isn't filtered/paginated.

I would do a couple of things in the Filtered Item List settings to speed that page up:

  1. Turn on pagination and limit it to 20 or so results per page. e.g., this is how this page works: https://www.wbg-localdata.org.uk/resource-hub
  2. Choose a smaller image size for the thumbnails. Currently they're set big which will make for a big data transfer to render the page - especially when there are so many items on each page!

With those you should find that the page runs nice and fast!

Thanks

Joe