Carol McIntosh, a member of Marlow Bowls Club is included in the list of members with the e-mail address - email@example.com.
The system is not accepting her password and when she uses “Forgotten your password” to get a reset, she is not receiving a link back.
I have asked her to check junk / spam, but she says she is not receiving anything.
She has suggested I delete her from the site members, but that will still leave her with a Voice account.
Can you help?