1: security and certificate
Posted by efoe on 05/05/20 15:48

I've just moved my website from its e-voice address to its permanent address. I find I can't access it if I put https:// before the URL, apparently because it doesn't have the required certificate. Can (and should) anything be done about this?

Bill

2: Re: security and certificate (response to 1)
Posted by Voice Admin on 05/05/20 17:02

Voice will install a certificate for the domain automatically provided it is able to validate it.

However, currently you have an AAAA record (for ipv6) on the domain, as well as the A record. But the AAAA record is not pointing to the e-voice server. Hence the validation is failing.

If you delete this AAAA record, leaving only the A record, then the validation will succeed and a certificate will automatically be created for the domain.

Thanks

Joe - Voice Admin