1: Search results: files failing to open
Posted by Andrew Brian Hickman on 06/05/17 22:28

Search results:

If the resulting file is a pdf I can open.

If the result is a doc, it fails to open or save.

 

Is that recent or my end?

2: Re: Search results: files failing to open (response to 1)
Posted by Voice Admin on 17/05/17 15:36

I'm not aware of any problem with this - can you be more specific so i can test out the case here?

i.e., what did you search for, and which result doesn't work?

Thanks

Joe

3: Re: Search results: files failing to open (response to 2)
Posted by Andrew Brian Hickman on 17/05/17 22:10

http://e-voice.org.uk/mse/mail/view/mail/2017/out/07-july/2017-07-12%20Estate%20walkabout.pdf

Works fine.

http://e-voice.org.uk/mse/mail/view/mail/2017/out/07-july/2017-07-12%20Estate%20walkabout.doc

So does this, so the files are working.

So when I search for this, '2017-07-12 estate'

I get http://e-voice.org.uk/mse/search/search?q=2017-07-12+Estate+

The doc file will not load or save.  recent thing. I woulkd see the name of the file it tries to offer me.

 

 

4: Re: Search results: files failing to open (response to 3)
Posted by Voice Admin on 18/05/17 10:40

Ahhah, thanks.

Does that same word doc open OK if you click on it from within the file storage app directly? i.e., from here: http://e-voice.org.uk/mse/mail/index?folder_id=27111594

Thanks

Joe

5: Re: Search results: files failing to open (response to 4)
Posted by Andrew Brian Hickman on 18/05/17 10:55

I checked the link you supplied and all prvious version and they all worked.

 

This is not the only doc that fails to open from a search, it is all of them.

 

Andrew