I am unable to upload my audio file in either mp3 or .wav file format. The website tells me there has been a server error. Please help. Thanks
Hi Rebecca,
Can you confirm how large the file is - we have a 20MB limit on all uploads so it could be just that it's too big.
Thanks
Joe - Voice Admin
Hi Joe,
Thanks for your reply. The file is 38 MB so too big.
Kind regards
Rebecca Wheeler
If you're encoding it as MP3 you should be able to get it quite a bit smaller than this by choosing an appropriate bit rate. (Though of course I know nothing of what the file is, how long it is, or what the desired quality is!)
At least now you know what you're aiming for so you can try a few different bitrates and see what comes out at a suitable size!
Thanks
Joe - Voice Admin