1: Problem with link from slider item
Posted by Bytes Community Cafe on 01/05/14 10:05

Our group really like the new Modern theme and the slider area.

However when I set up a link from a slider item to go directly to another page on our site the slider area goes blank and leaves users puzzled. It has not hung as such but one would need to restart from the top menu. This error was reported to me by a user who is using an ipad. I tested it on my Android device and encountered the same problem. However when I am using my PC everything works just fine.

Thanks in advance for your help.

Best regards

Robert

2: Re: Problem with link from slider item (response to 1)
Posted by Joe Oldak on 01/05/14 13:32

Hi,

Sorry to hear you're having problems. We've not experienced this with our testing. Could you tell me the devices that you've used the site on that have exhibited the problem and we can look into this further.

Regards,

Rob.

Cambridge Open Systems' Support Team

3: Re: Problem with link from slider item (response to 2)
Posted by Bytes Community Cafe on 02/05/14 07:51

Hi Rob,

Thanks for the quick reply.

Our site is Rothsay Ramblers. I'm using a Samsung Galaxy Note 10.1 and I believe my colleague is using an Apple i-pad 3.

Look forward to hearing from you.

Best regards

Robert

4: Re: Problem with link from slider item (response to 3)
Posted by Bytes Community Cafe on 13/06/14 10:54

Hi Rob,

 

Is there any news on this issue.

Would appreciate an update

Best regards

Robert