Posted by ConnieHunter on

We have encountered a problem over the past few days which seems to have come from nowhere- the whole/appropriate URL for different pages on the website is not being diplaying- simply the main URL (www.swlen.org.uk) This is a problem because we are unable to post links to specific pages on our website. 1and1 are our domain host but we haven't changed any settings so we are confused as to why this might have happened? Any help greatly appreciated. 

2: Re: Incorrect URL showing (response to 1)
Posted by Voice Admin on

Hi,

The cause of these issues is that the hosting provision you have is using frames to host your website domain. I'm not sure how this could have changed recently as it's part of the service provided by 1and1 but you'd need to work with them to resolve this.

Our suggestion is that you use regular DNS based hosting for your domain which would properly redirect users to our servers and everything will return to working as you'd expect.

Thanks,

Rob Denison.

Cambridge Open Systems' Support Team