13: Re: Joining a members only area (response to 12)
Posted by Joe Oldak on 19/11/13 09:32

Hi josi,

We have made a few changes that we think may well address this issue. Please let us know if you have any more problems with inviting users in the future.

Regards,

Rob Denison.

Cambridge Open Systems' support team

14: Re: Joining a members only area (response to 13)
Posted by Pammc on 21/01/14 19:11

Hello.  SCC website is having problems again with the  members only area in which its members are invited to join.

I recently invited 5 people , but 2 respondants have been enrolled into the main site, not the member only area. Is there any way of transferring them? Can you help please?

15: Re: Joining a members only area (response to 14)
Posted by Joe Oldak on 22/01/14 13:45

Hi Pammc,

I'm sorry that you're still having trouble. To help us better understand the problem. Can you tell us what process you used to to invite the users:

  1. The URL you were on when you invited them
  2. The link you pressed to invite them
  3. Any other relevant information on what you did

and can you also ask the people who you invited if they could send you a copy of their invite email and what process they did if they can remember to become members.

Thanks,

Rob Denison.

Cambridge Open Systems' support team