Posted by josi51 on

A couple of the members of our website have forgotten their passwords, which they now need to access a private area.  Can I, as administrator set a new password for them?  If not, how do we get them logged back in?

 

Jo

2: Re: Forgotten passwords (response to 1)
Posted by Voice Admin on

If they go to the login page there is a "Forgotten your password" link, which will email them a new one.

Only sitewide administrators can reset another user's password - not individual site admins.

Thanks

Joe - Voice Admin