Posted by Joe Oldak on

I assume you mean emails from the Email Contact Form includelet.

These do have the Voice logo and footer, and no this can't be changed (though I'm not sure why it would be useful to change it, as presumably the email is to you and so knowing it comes from Voice is good?). The email also includes the person's name and email address and whatever they entered on the form.

Emails need to come from an @e-voice.org.uk address - if we set the From address to the person filling in the form it would fail to send as it'd look like we were spamming.

However, we do set the "reply to" address to that given on the form, so if you click reply then it'll go to them and not back to Voice.

Hope that helps!

Joe

Posted by gods_child on

as always thank you

yes that is correct via the includelet

my reason was and now past tense, for those that help monitor the emails would be less confused by it, that said i can give them the knowledge you have given me, and that it is ok to click reply to those emails

and also was thinking that replying would spam your inbox

you are a star

could the reply debacle i faced please be updated on https://e-voice.org.uk/documentation/cms/includelets/ page to include "we do set the "reply to" address to that given on the form, so if you click reply then it'll go to them and not back to Voice."

kindest regards