The General Manager
The General Manager reports to the Trustees and has full responsibility for the day-to-day running of the Charity. This includes governance, administration and all aspects of housing management. The General Manager is also responsible for the development, refurbishment, maintenance, repairs and legislative compliance, which includes Health & Safety, of the Charity’s assets.
Alan Brooks, General Manager and Company Secretary
Alan was appointed in 2016. Alan has extensive experience in the Social Housing Sector at Executive or Senior Manager level. Before joining the Charity, Alan was employed as a Consultant in asset management for a large Housing Association – covering repairs and maintenance, voids, planned works, major works, estates, compliance, gas, performance, customer satisfaction and customer experience.
The Almshouse Officer reports to the General Manager and is responsible for maintaining contact/visiting all the residents who live in the Charity’s properties and undertaking general administrative work in the office. Other responsibilities include the collection of weekly maintenance contributions, administration relating to grants, applications for housing and facilitating minor repairs between resident and contractor.
Sheryl Lamb, Almshouse Officer
Sheryl was appointed in 2018. She has worked in the housing sector since 1989 for (what are now known as) PA Housing. She was initially employed as a Housing Officer but in more recent years she was an Income Recovery Officer. Since 2014 Sheryl was employed as a Teaching Assistant in a Primary School.