In the past eight months, passengers travelling between Kingston, Richmond, Brentford and Ealing on the 65 route have made 107 complaints about the service - the highest number of any bus in the capital.
And the bad news does not end there. The 65 also made it to fourth spot in the top ten of buses that fail to stick to their timetable.
13:50, 02 Dec 2009
by Matthew Rees