The actions of a manager for South West Trains (SWT) have been labelled as “appalling”, after he gave out false information that could land customers in court.
The Elmbridge Guardian reported in March this year that SWT stakeholder manager Phil Dominey had given customers the green light to board trains without tickets if they had honourable intentions - but it appears customers could be issued with a £20 fine or even prosecuted if they follow his advice.
15:39, 22 May 2009
by Matthew Rees