The Mayor must urgently review the poor standard of service given to elderly and disabled Londoners who use Dial-A-Ride.
The London Assembly agreed a motion calling for both a review of the Dial-A-Ride service and the way the Taxicard scheme is funded. The motion is a response to a continuing volume of complaints about door-to-door transport schemes from vulnerable people in the capital who have suffered lengthy waits or been left stranded in unsafe locations.
20:14, 06 Dec 2008
by Matthew Rees