Despite inflation busting price hikes and overcrowded, late- running, South West Trains' (SWT) service was praised this week. Figures released by the rail operator show 85 per cent of those polled were satisfied with the overall service they received, even though only 42 per cent felt they were getting value for money. However SWT was unable to provide figures for the number of people polled.
16:12, 03 Feb 2008
by Matthew Rees