Anger at fare hikes with shoddy service

Train fare hikes that hit beleaguered borough residents this week are like a "punch in the stomach", TravelWatch, the rail users' watchdog, has said. From Tuesday, commuters stumped up as regulated fares rose by an average of 4.8 per cent, with off-peak fares up by 4.3 per cent.

Susan Kramer, MP for Richmond Park, said: "Compared to others, users of South West Trains have seen less of a surge in train fares. However, these constant year-on-year increases are unacceptable without real improvements in service.

14:09, 05 Jan 2008 by Matthew Rees