Refer a Rough Sleeper.

If you are worried about someone rough sleeping or a client is rough sleeping, referrals to the P3 Outreach Service (was St Mungos Broadway Gloucestershire Outreach) must be made through Streetlink. Data on the number of rough sleepers referred, is fed back to the government which affects funding, no referrals.. no there isnt seen to be a problem.   

Phone: 0300 500 0914 or

Web: or

App: Download the App (there has been issues re no feedback given, streetlink not working.. but this has now been resolved/ will need to dowmnload the app again to get the improvements)

For information about the service, please contact Ella Hawkins, P3 Outreach Manager,


Gloucester City Council Housing Advice (office hours): 01452 396396

P3 Assessment Centre (office hours): 0808 178 6003

Emergency Duty Team (Out of Hours): 01452 614194


Refer Homeless Person. Report as much info as you can about the rough sleeper. P3 will need the info to help locate the person.

 Questions you may be asked.

 Description of rough sleeper-

 Name (if known), Approx Age, Gender, skin colour, ethnicity, hair colour, facial hair, height, distinguishing features, behavioural problems, do  they know about this referral? Possible support needs: alcohol, drugs, mental health, elderly, young, physically vulnerable.

 Sleeping Site –  Street name, for how long, typical time at location, any further information.


Find Help

Anyone experiencing homelessness were advised in the past to first visit The Vaughan Centre, Day Centre, at 159, Southgate Street, open Mon-Fri, 9am-10am for washing, laundry, hot food, referal to Outreach Workers, support, City Council, 10am-4pm. However, the Vaughan Centre resource was forced to close on a lack of support by the LA.

We advised rough sleepers to present at P3 at either Cheltenham Navigator on Prestbury Road or at 74 Worcester Street if in Gloucester. They could phone P3 on 0808 1786003 number, email or if they are able to access the Internet, they can refer via the P3 website. P3 now have a drop-in service for rough sleepers at 13 Ladybellegate Street, Gloucester, GL1 2HN. It’s open 10-5 Monday – Friday and the telephone number is 01452 221698. Ray Donaghue is the person to contact. However, we have found that the P3 drop-in is not a drop-in when busy and an appointment may well have to be made for the next day, this is not in accordance with NSNO. This is why a Day Centre NSNO HUB is seen as being critical to work with other service providers and we fully support the George Whitefiled Centre as it continues to grow and support those on the street.

P3 also have a drop in on Saturday and Sunday at 72 Worcester Street 10.00am – 5pm.

P3 took over the provision of the County Councils Homelessness service from GEAR in 2013. Read more. The Council now follow the 'No Second Night Out' approach. P3 provide an assessment centre, flats & hostels, undertake assessments, reconnections, etc., Rough sleepers are referred to P3 by Outreach Workers from P3, was St Mungo's. Read Citizen article for more.


Please continue to complete a streetlink referral for roughsleepers.