We Can Help With

💡Advice and Support

  • Welfare Benefit Rights - checking what you can claim and helping with applications or problems

  • Housing & Homlesness - understanding your options and preventing homelessness

  • Health & Social Care - accessing services and support you are entitled to

💻 Digital Support

  • Help using online council and government services

  • Booking housing repairs and services

  • Reporting changes to your circumstances

  • Applying for free or discounted public transport, Blue Badge & Taxi Card

🤝 Referrals and Crisis Support

We can refer you for specialist help with:

  • Repossession or eviction

  • Bailiff action

  • Debt & financial difficulties

  • Utility disconnection (gas, electricity, water)

🕒 How to Access the Service

Appointments Only

  • Available: Mondays & Tuesdays

  • Opening Hours: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

  • 📞 Phone: 020 8459 4201 

  • 📅 Book an Appointment:
    Call during service hours to schedule your appointment.

📍 Address: Rear of 108 High Road, Willesden, London, NW10 2PP

 

📍 Outreach Welfare Benefits Service

New residents: Please attend our sessions to access support. Tickets are issued on a first-come, first-served basis.

Locations & Times:

📍Willesden Green Library – 95 High Road, Willesden Green, London, NW10 2SF
     Monday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

Note: Tickets are available at 8:30 am. 

📍Harlesden Library – Craven Park Road, Harlesden, London, NW10 8SE
    Wednesday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm

Note: Tickets are available at 9:00 am. 

🍎 Food Bank Vouchers

If you're struggling to afford food, you are not alone. We can provide e-voucher through our partnerships with Ealing Food Bank or refer you to Sufra NW London Food Bank .

How to Access:
Simply speak to a member of our team during any of our services, and we’ll guide you through the process.

Welfare Benefits Training

We offer training sessions to help you understand your rights, navigate the benefits system, and build knowledge that supports independence.

Next training: Spring 2026
Register your interest: info@bhcac.org.uk