We can help you with:
- Welfare benefits, housing options, and health & social care
- Digital support, including reporting changes or booking housing repairs
- Applying for concessionary travel
- Referrals for issues such as repossession, eviction, bailiff action, debt, or utility disconnection
How to access:
- Appointments only: Mondays & Tuesdays
- 9:30am – 1:00pm
- 2:00pm – 5:00pm
- Phone: 020 8459 4201 (answered during service hours)
- Address: Rear of 108 High Road, Willesden, London, NW10 2PP
Outreach Welfare Benefits Advice
To make our support easier to reach, we run drop-in sessions at local libraries in partnership with Brent Council and other organisations.
Locations and times (first-come, first-served):
Willesden Green Library (Willesden Green Library):
- Mondays, 9:30am – 1:00pm
- Mondays, 2:00pm – 5:00pm
Harlesden Library (Harlesden Library):
- Wednesdays, 9:30am – 1:00pm
- Wednesdays, 2:00pm – 5:00pm
Food Bank Vouchers
If you are experiencing emergency hardship, we can issue food and toiletries vouchers through our partnership with Sufra NW London Food Bank and Ealing Food Bank.
How to access:
Speak to a member of our team during any of our services.
Welfare Benefits Training
We offer training sessions to help you understand your rights, navigate the benefits system, and build knowledge that supports independence.
- Next training: Spring 2026
- Register your interest: info@bhcac.org.uk
