The Challenge: A Devastating Blow

“It felt like the system had dismissed my struggles.”

At 52, Indira (not her real name) faced multiple health conditions and a difficult divorce. Her Personal Independence Payment (PIP) claim was rejected with zero points, leaving her part-time income of £1,332 a month insufficient to cover her needs.

Our Support: Turning Setback into Strength

We guided Indira through the complex appeal process:

• Secured supporting evidence from her employer’s Occupational Therapy department and her social prescriber.

• Filed a formal tribunal submission when the DWP maintained their denial.

• Presented her case as the story of a real person, not just medical records.

The Outcome: Triumph and Transformation

The tribunal awarded Indira:

• 12 points for Daily Living

• 14 points for Mobility

Financial impact:

• Back payment of £14,097

• Monthly income boost of £737.20 (+55%)

“The impact of their help has been immeasurable.” – Indira

Beyond Income: Independence Restored

With PIP secured, Indira gained access to Blue Badge parking and Disabled Persons Freedom Pass, regaining confidence and mobility. We also connected her with debt and legal advisors, ensuring a holistic, stable path forward.

Why It Matters

Indira’s journey is proof that compassionate, expert support changes lives. Every case file represents a human story—and every story is worth fighting for.