TELL Us Once.......Because your time matters When a loved one dies, it can be a stressful and upsetting time for those left behind and that stress can often be made worse by the amount of paperwork that has to be filled in, and the numerous repetitive calls that inevitably need to be made. Buckinghamshire County Council aims to take away some of that stress thanks to a new service called 'Tell Us Once' which will help you notify a number of different local and central government departments in one go.
The service will be offered by the County Council's Registration Service to people who are registering a death. The registrars will take the information on behalf of all the Councils in Buckinghamshire who are working together to provide this service for local residents. This could include telling council housing departments, adult services, income support, libraries, driver and vehicle licensing agencies and passport services that someone has died.

After the death registration has been completed, the registrar will begin the first part of the 'Tell Us Once' process. This will take around five minutes where basic details will be taken about the deceased, similar to those taken for the death registration.

There will then be two choices; people can go onto to complete a full 'Tell Us Once' interview where the registrar will input further details and complete the whole process. The information is then passed to the Department for Work and Pensions (DWP) who will notify all the local and central government departments that need to know. Or, if people do not wish to complete the process whilst with the registrar, they will be given a unique reference number and can call the DWP themselves to complete the process at a later late.

Buckinghamshire County Council Cabinet Member for Community Engagement, Martin Phillips, said; "The Registration service is key in ensuring a death is registered quickly and efficiently, it is ideally placed to offer this additional service to the bereaved to help ease the administrative burden people have at this sad time."