Information and advice

We offer FREE information and advice for refugees and asylum seekers who live in Kingston and the surrounding areas.

Image of an advisor with a client.

We can help you with:

  • immigration (OISC Level 3)
  • welfare benefits
  • education
  • housing
  • utilities - gas, water, electricity, phone & internet
  • medical access - doctor, dentist and hospital
  • school access - primary school, secondary school and college

We speak the following languages:

  • English
  • French / Français
  • Farsi / فارسی
  • Arabic / العَرَبِيَّة‎
  • Korean / 조선말

Interpreters in other languages can sometimes be arranged depending on the availability of volunteer interpreters.

Our advice is FREE and we are registered with the OISC (Office of the Immigration Services Commissioner) to give immigration advice to level 3, and also hold Advice Quality Standard Accreditation (AQS).

Logo of the Office of the Immigration Services Commissioner   Logo of the Advice Quality Standard  Royal Borough of Kingston Logo

Opening hours

We are open for appointments Monday - Friday between the hours of 10am - 3.30pm.


How to book an appointment

To book an appointment

Call: 020 8547 0115


Visit in person: Siddeley House, 50 Canbury Park Road, Kingston, KT2 6LX

Appointments are available Monday - Friday between 10am and 3pm.

More ways we can help

If you're struggling to find work, our specialist advisor can help you.

We are delivering our English classes online and by phone. The Learning Centre is now closed.

If you have No Recourse to Public Funds (NRPF) then we might be able to help.