1. How will noise be managed?

    Our design does not provide outdoor seating.

    The cafe will have auto-closing doors to make sure that noise is kept inside the Pavilion as much as possible.

    The Pavilion will not apply for a licence to sell alcohol.



  2. Will the new Pavilion lead to more road traffic?

    We don't want to generate an increase in car traffic. 

    By not designing the Pavilion to FA standard, we discourage the use of Moormead for league football matches as this would generate traffic from visiting away teams.

    We encourage local children to walk to Moormead to play sports with their friends.

    We have focused the design on serving members of the community with a 20-minute walk of Moormead Park. The main impact of this is our decision not to offer changing facilities; we encourage local people to change at home and walk to the park. 



  3. Will the cafe operator put on events & other money making schemes?

    The new Pavilion is a facility for the whole community including local schools, churches and sports organisations.

    This is why we set up as a charity / not-for-profit organisation. We have no pressure to commercialise the Pavilion; we will not borrow money and we will never have any shareholders that require a financial return on their investment.

    All that we require is that our café generates enough income to pay for its operating expenses. 

    The contract will be managed and run by an Operations Committee (volunteers from the local community). People who feel strongly about the way the cafe is run are encouraged to come forward and get involved.



  4. The cafe operator will run the loos - doesn't that mean that the whole facility will be closed when the cafe is closed?

    Our aim is to keep the Pavilion open during daylight hours, but when closed, there will be no access to loos in the park.

    Providing free-to-use toilet facilities is a significant challenge, especially because Richmond Council has said it will not maintain toilets at Moormead Park.

    We have planned for the cafe operation at the Pavilion to generate a sustainable income to cover the Pavilion's operating expenses.

    We have reviewed other pavilions in our borough including Kneller Gardens, Palewell Common, North Sheen and Radnor Gardens and have developed our plans by taking the best design ideas from each project.

    We know that pavilion cafes struggle to be profitable in winter unless they have indoor seating and have designed our building accordingly.

    All our major funders require that the new Pavilion is economically sustainable. That is, once it is built, the Pavilion will be able to generate enough income to pay for its operating expenses (including rent, insurance, maintenance and utilities).



  5. Won't it be too small? A bigger facility might be more likely to remain economically viable all year round?

    Richmond Council has constrained the size of the new pavilion to be no more than the size of the existing, squared-off building.

    Following consultation with cafe operators running other Pavilions in parks nearby, we believe the Pavilion will be economically sustainable.



  6. Can we move the Pavilion further away from houses to minimise impact on neighbours?

    Moormead Park is Metropolitan Open Land (MOL).

    There are significant restrictions that prevent building on MOL.

    The Council insists that the new Pavilion must be on the current site - ie it is not an option to move the Pavilion to a different location within the park.

    We do not want to take any risk with the planning application for the new Pavilion so we have committed that the new design will remain within the current hard-standing area.