Seniors should have an independent Older People’s Commissioner for England – like Scotland and Northern Ireland – who can voice senior needs, able to campaign for internet access as a Human Right, and compelling broadband providers to offer a free or social tariff for vulnerable people and those in poverty, and ensure data protection.
DHSC and NHS Digital should set out a detailed plan on how they will improve access to and join-up NHS data systems to ensure quick and secure access to all patient records.
A new report from Age UK, Digital inclusion and older people – how have things changed in a Covid-19 world,* says much more investment in digital skills training and IT hardware is needed to support older people who are digitally excluded to get online safely and improve their skills. Without it, many older people will simply be left behind, with some struggling to access basic goods and services.
Age UK director, Caroline Abraham’s concluded: “If government really wants to see a rise in the number of older people using computers, sustained investment is needed.”
Maureen Childs MBCS BSc. Email: mchilds.bcs@gmail.com
Footnote From latest news item: Football fans realise the impact their ban on using social media will have. They know that the Internet and IT Industry will suffer financially if the fans go through with the ban. Unfortunately excluded seniors do not have the same choice!!