Every two minutes someone faces losing their home. 

You don't have to be living on the street to be homeless. You may be legally classed as homeless if you are sleeping on a friend's sofa, staying in a hostel, suffering from overcrowding, or other bad conditions.

The life expectancy of a street homeless person is 42 years old compared with 74 for men and 79 for women.  


Where to get help.

You can ask your local council's housing department for help if you've nowhere to stay or are likely to lose your home in the next 28 days. The council is legally required to give you advice and help you to find a place to live. Depending on your situation, they may have to provide accommodation for you. Go to Gloucester City Councils Homeless or threatened with homelessness web site.

If you are aged 16 or 17, you are normally entitled to housing and support from social services. In most cases it will be social services that have to take responsibility for finding you somewhere to live, rather than the housing department of the council. 

The Housing and Homeless charity Shelter gives housing advice, advice such as finding a place to live, paying for a home, emergency housing, help from the Council etc. They have a useful leaflet called, 'Homeless? Read this'.   

GEAR Projects. The Bishop of Gloucester officially opened the project on May 22nd 1996; read more. A 'one-stop shop', it offered a multi-agency approach to homelessness and other associate issues. Winner of the Heart of Gloucestershire Community Project award 2013. It also 'signposted' people to mainstream services. The night shelter was funded by the County Council through the Supporting People budget.

In February 2013, the Gloucestershire Emergency Accomodation Resource Project (GEAR) had to close the only 'open door' night shelter in Gloucestershire following loss of funding from the County Council. The County Councils Supporting People 5 year Homelessness Strategy and budget cuts resulted in a retendering of service provision. The Churches & Faith Group were not consulted and consequently objected and over a 1,000 petition raised to save our night shelter. This was handed into the County Council followed by a presentation, read more, to the Councils Scrutiny Committee in March 2013 with questions asked to Kath Rees, Lead Commisioner Supporting People.

The night shelter was in Llanthony Road and catered for single homeless men and women over the age of 16 years. GEAR and the Night Shelter were blamed for the 'revolving door' syndrome but the authority's failed to provide support and appropriate move on accomodation. 

To help with community engagement the Faith & Voluntary Community Sector (VCS) Homeless Forum was set up, together with Kath Rees at GCC, to share information and experiences to help and support services, increase awareness, encourage partnership working, raise and discuss service failures, etc. The Forum is supported by the County Homeless Coordinator (CHC), on behalf of the County Districts and County Council.  

GEAR were able to retain the Vaughan Centre, 159 Southgate Street, which was a One Stop Shop, Day Centre, for homeless and vulnerable housed people; read more. However, there was still a risk of closure due to loss of funding; read more

GEAR then entered into a Strategic Alliance with Elim; read more. ELIM took over management and then finances, but had to reduce the service over time. Read GEAR update 2014 and Planner. ELIM/GEAR lost the contract to provide an Assertive Outreach Service for the County to St Mungo's Broadway in April 2015. 

Due to loss of contracts and funding GEAR closed its door for the last time on January 3rd 2015. The GEAR Day Centre provided a vital first point of contact, immediate relief, place of safety, personal hygiene, building relationships, hand-holding, social support, housing claims, help with form filling for benefits and DWP work programme, advocacy, debts, IT, washing facility's, food/good nutrition, gaining trust prior to managing health issues, etc., 

An award winning Health Clinic operates from the GEAR day centre and was run in partnership with GEAR and the Gloucestershire Primary Care Trust. While the GEAR Day Centre closed, the Homeless Homeless Health Team are still operating out of The Vaughan Centre but ELIM have now sold the Centre to Markey Builders. The HHT were to be evicted in June 2015 extended to end July. At the end of July ELIM/GEAR moved out to Deakin House, 51 Park Road, with GEARs 'Time to Heal' project and GEARs two 4 bedroomed dry houses in Stroud Road. The dry houses, owned by the Koinonia Trust and managed by GEAR, allow former addicts to stay for up to nine months to help with their rehabilitation and to find a career; read more

The HHT are not to be made homeless and are now renting the Vaughan Centre off Markey Builders on a monthly basis while they look for other premises. Surgery times are GP led, generally four mornings a week, Monday, Tuesday, Wednesday and Thursday 10am - 12pm. Nurse led everyday. For information on services provided by the HHT click here. For an update on the HHT click here.


St Mungo's Broadway.

New contract awarded to St Mungo's on 1st April 2015 for provision of Gloucestershire wide Outreach Service. Read more. Three outreach workers operate across the county. They do not have an office and are not operational 24/7. They can only be contacted through the National Rough Sleeping phone number, web site or app all operated by Street Link. If you use the new app you will not get any feedback at present as there is a fault.


Turning Point.

Following competitive tendering processes Turning Point has recently been commissioned to deliver fully integrated Drug and Alcohol Services across Gloucestershire, Wiltshire and East Kent. Key to the delivery in each of the three regions will be the use of local hubs and mobile outreach vehicles, making it easier for people to access the support they need. For more info Roads to Recovery.


P3 are the new charity that took over the provision of the County Councils Homelessness service from GEAR in 2013. Read more. The Council now follow the 'No Second Night Out' approach. P3 provide an assessment centre, flats & hostels, undertake assessments, reconnections, etc., Rough sleepers are referred to P3 by Outreach Workers from St Mungo's. Read Citizen article for more.



From June 2015 there was a new approach to ensure that people in Gloucestershire who need support to live independently get the right support, at the right time, and in the right place. The new community-based housing-related support service is delivered locally by two providers selected by Gloucestershire County Council and representatives of the Supporting People Partnership. GreenSquare lead on the delivery in Gloucester, Forest of Dean and Tewkesbury; and the social inclusion charity P3 lead on delivering services in Cheltenham, Cotswolds and Stroud. Read more.


Worried you might lose your home?
Rent or mortgage arrears? 
Living in unsuitable accommodation?
Threatened with eviction? 
Need help budgeting or with benefits?


To get in touch: Read more.

Phone: 01452 726951

Email: glos.support@greensquaregroup.com


Homeless Link.

A national membership charity for organisations working directly with people who become homeless in England. Work to make services better and campaign for policy change that will help end homelessness - See more here


Refer a Rough Sleeper.

If a client is rough sleeping, referrals to the St Mungos Broadway Gloucestershire Outreach service can be made through Streetlink

Phone: 0300 500 0914

Web: www.streetlink.org.uk

App: Download the App (no feedback given at present)

For information about the service, please contact Kathleen Sims, Implementation Manager.



Gloucester City Council Housing Advice (office hours): 01452 396396

P3 Assessment Centre (office hours): 0808 178 6003

Emergency Duty Team (Out of Hours): 01452 614194


Refer Homeless Person.

 Questions you may be asked.

 Description of rough sleeper-

 Name (if known), Approx Age, Gender, skin colour, ethnicity, hair colour, facial hair, height, distinguishing features, behavioural problems, do  they know about this referral? Possible support needs: alcohol, drugs, mental health, elderly, young, physically vulnerable.

 Sleeping Site –  Street name, for how long, typical time at location, any further information.


Find Help

Anyone experiencing homelessness were advised to first visit The Vaughan Centre at 159, Southgate Street, open Mon-Fri, 9am-10am for washing, laundry, hot food & then 10am-4pm. However, as the Vaughan Centre is now closed, can present at P3 at either Cheltenham Navigator on Prestbury Road or at 74 Worcester Street if in Gloucester. They can phone P3 on 0808 1786003 number or if they are able to access the Internet, they can refer via the P3 website.




Alabare Gloucestershire.

Gloucestershire Home for Veterans.

Tel: 01452 507123

Email: veterans@alabare.co.uk.

Church Link Newsletter Sign up

Offers housing and support to ex-service personnel who are homeless or are at risk of becoming homeless. All residents must have served in the British Armed Forces. 

Gloucestershire Home for Veterans now supports 12 veterans and consists of a 4-bedroom home and a new 8-bedroom home opened in September 2014.


Housing Justice.

The national voice of Christian Action on housing and homelessness. Housing Justice supports churches nationwide in delivering services to homeless people - stay in touch to keep up-to-date about latest projects and how you can help! Housing Justice E News sign up.



P3 are contracted to provide accommodation in Gloucestershire for the County Council within the Supporting Peoples budget. They told Faith groups that they had 31 properties, as at Oct 2013, in Gloucester & Cheltenham. This compared favourably with the closed Emergency Night Shelter which had 21 beds when another 14 were known to be sleeping rough. It was interesting to note that the County originally only allowed for 12 beds, increased to 14. This was questioned as being grossly inadequate at the time by the Gloucester City Centre Churches & Faith group and the resulting petition had over 1,000 signatries. However, P3 now only have 8 beds for Gloucester and 6 for Cheltenham as per their contract; a total of 14.


Chapter 1 is a charity which, based on Christian principles, specialises in providing accommodation and support for vulnerable people. They welcome everyone, regardless of their age, faith, culture or social background. General enquiries ring 020 7593 0470.  The Gloucestershire PSL is a Private Sector Leasing Project working with six district councils and other organisations across the county of Gloucestershire to lease a range of properties from private landlords to provide housing for local people from all sectors of the community. Address: 31, Windsor Drive, Gloucester GL4 0QJ or Tel: 01452 412500 or Mobile: 07703 680487  or Email: samanthah@chapter1.org.uk


Home Group is one of England’s largest registered providers of affordable rented housing. Stonham is part of the Home Group and have grown to become the largest provider of care and support services in England. Stonham works with vulnerable people in many local authority areas. They provide housing, care, support and employment, training and education opportunities to people who:

  • Have a history of offending
  • Have a mental health issues or a learning disability
  • Are under 25 and who are vulnerable or at risk
  • Are fleeing domestic abuse
  • Are vulnerable for some other reason

The governments Atlas Service, jointly commissioned by the local authority and Probation Trust in Gloucestershire is a payment-by-results individual budget service for prison leavers. The Atlas project can support and resettle offenders into the local community and help access private rented sector accommodation and a life away from crime. The ISIS Centre in Gloucestershire provides an important resource to meet some of the complex and particular re-housing problems faced by women in the resettlement process.


Crisis is the national charity for single homeless people. Dedicated to ending homelessness by delivering life-changing services and campaigning for change.


Jesus Comforts his Disciples.

"Don't let this throw you. You trust God, don't you? Trust me. There is plenty of room for you in my Father's home. If that weren't so, would I have told you that I'm on my way to get a room ready for you? And if I'm on my way to get your room ready, I'll come back and get you so you can live where I live.  John 14: 1-4. (The Message Bible). For a commentary try Biblos.com.


What we do.

Our churches support a City Missioner working through Gloucester City Mission. GCM is a registered charity working with the homeless and other marginalised groups within the City of Gloucester and the local area. City Mission is not only about going on the streets and helping the vunerable and our street friends by distributing hot food, drink, clothes, sleeping bags, tents, having a friendly listening ear or visiting folk in hospital or prison. There is also a spiritual dimension in giving hope to the lonely and needy by taking the gospel and the love of Christ out of 'the church' and onto the streets. It is about being ready to share our faith when asked, ready when asked for payer for problems shared or diffiult situations - faith in action. We have used the EvangeCube as a way of getting the message out to the streets; watch the video on our video page.

Our Christmas appeal for the last three years has been for GCM with a collection of items for hampers for the homeless. A great success and many thanks to you all from Mike Curtis. Signpost cards provide useful information as to where food and services are provided in Gloucester.


Signpost Information.       

Food, for those in need, may be available from the following agencies:- 

Monday — Salvation Army (Eastgate Street)

     12:00-1:00  Hot Lunch  

Tuesday— Seventh Day Adventist church (Cromwell Street)

     Lunchtime 10:30 - 1:00

Tuesday - Park Street Mission (opposite the end of the car park at back of Sainsburys)

     10:30 - 12:00  Coffee & cake  

Wednesday— City Mission (Held at Park Street Mission)

     11:00 - 12:30  Coffee, soup, sausage rolls, etc., 

Thursday— Cathedral

     7:50- 8:50    (Breakfast Club in the Coffee Shop)

Thursday - Seventh Day

     Lunchtime 10:30 - 1:00

Fridays - Mariners Hall, Llanthony Road, Gloucester

     The Galley 11:30 - 1:00.

Saturdays - Project Beacon

    City Centre 21:00 - 22:30.


Signpost Information.


City Mission         -      410 222. Taking 'church' out of 'the church' & onto the streets to meet material & spiritual needs for the homeless,  

                                    those with addictions, in prison, etc., Do you need a sleeping bag? (Office 144 Southgate Street on Thursdays or                                                   Wednesdays at Park Street Mission from 11:00 - 12:30)

Street Link          -       0300 500 0914. A 24 hr National Rough Sleepers Referral Service.

GEAR Projects     -       CLOSED. (Day Centre Closed. Health Clinic still open. Lost Gloucestershire Homeless Outreach Service contract. ELIM now                                       has GEAR's 'Time to Heal' project and its two dry houses.)

P3                        -      0808 178 6003. (Gloucestershire Homeless Services)

Garas                    -     550 528  (111 Barton St). (Support to those seeking asylum in Gloucestershire)

Emmaus               -      551 146. Emmaus Communities offer homeless people a home, work & the chance to rebuild their lives in a                                                           supportive environment. Secondhand  Superstore, Chequers Road. (Homeless Charity - Community Home  & Shops)

Citizens Advice   -        527 202 (Eastgate St) (Telephone Advice -  528017. National number 08454 040 506)

Food Bank            -      309 683 Support to people in crisis following referral from agencies with vouchers. ( George Whitfield Centre,  107, Great                                       Western Road)

Salvation Army  -         311 332  (Eastgate St)

Turning Point   -          0300 123 1512. (Substance Misuse & Recovery Services. Imperial Chambers 41/43 Longsmith Street)

CAP debt help  -          0800 328 0006. (Award winning debt counselling charity. Free Phone  & Free Service)

NHS 111.                     Call 111 when less urgent than 999

Probation             -      389 200  (Twyver House)

Samaritans         -       306 333.  UK National number 08457 90 90 90.

Gloucestershire Nightstop - 331330. Emergency accomodation for young homeless people aged 16 - 25.

Gloucester City Council - 396509/10.  Assessment of prioirity need under the Housing Act. Can provide temporary accomodation for those

                                           assessed as pregnant, or vulnerable because of age (60+), disability or experiencing violence.


All numbers—Gloucester code unless stated (01452)