Copies of the current timetables are available on traveline www.traveline.info
Service 3 runs between Southend and Chelmsford every day but Sunday.
WHAT TO DO IF YOU HAVE A COMPLAINT ABOUT A SERVICE
Complainants should write to the operator with their complaint and then forward the complaint on to the Traffic Commissioner if they do not get a response from the operator or are not satisfied with the response. The Traffic Commissioner will require that the complaint is put in writing to the operator in the first instance. Complaints should include date, scheduled time of service and direction of journey (e.g. Southend to Chelmsford) and details of complaint.
Regal Busways' address is Landview, Ongar Road, Cooksmill Green, Chelmsford CM1 3SR tel: 01245 249001
The Traffic Commissioners’ address is Eastern Traffic Area, Hillcrest House, 386 Harehills Lane, Leeds LS9 6NF
The Bus Appeals Body is an independent body set up by the Confederation of Passenger Transport and UK bus and coach operators to offer an independent review of complaints arsing from the operation of local bus and scheduled coach services. The body's terms of reference cover operational matters such as running to time, charging the correct fare and the behaviour of staff. The address is PO Box 320 PORTSMOUTH PO5 3SD.
Chelmsford Community Transport
Chelmsford Community Transport provides transport for people who reside in Chelsmford who have mobility problems who are unable to use conventional public transport. All minibuses are wheelchair accessible and wheelchair restraints and safety belts are provided.