-
Free National Domestic Abuse Helpline
-
Freephone, 24-hour National Domestic Abuse Helpline: 0808 2000 247. Open all day, every day of the year for help with domestic abuse
-
Respect domestic abuse helpline
-
Works with perpetrators, male victims and young people using violence in their close relationships. Respect Phoneline: 0808 8024040 Men's Advice Line: 0808 8010327
-
Bright Sky domestic abuse app
-
Download free. Looks like a weather app. A range of domestic abuse support in English, Urdu, Punjabi, Polish and Welsh
-
Turn2Us
-
Turn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services. Free helpline 0808 802 2000, 9am to 8pm, Monday to Friday. Use their benefits calculator to work out your entitlement: https://benefits-calculator.turn2us.org.uk/AboutYou
-
Stonewall - help for LGBT+
-
Fot information and support for LGBT communities and their allies, contact Stonewall's Information Service on FREEPHONE 0800 0502020, 9:30am-4:30pm Monday to Friday.
-
Chit-Chat
-
Social isolation and loneliness don’t discriminate, and can affect all ages. Chit-Chat provides a safe space for meaningful conversations on 0333 002 0333 9am-9pm, seven days a week. Landline rate.
-
Woman's Trust
-
Specialist mental health charity providing free counselling and therapy for women who have experienced domestic abuse. To self refer phone 0207 0340303 Mon-Fri 9:30am-5pm or email office@womanstrust.org.uk
-
Online mental health support
-
Feeling stressed, anxious, sad or having trouble sleeping, Good Thinking gives fast access to a range of digital mental health resources, most of which are free to Londoners
-
Foodbank
-
Providing emergency food and support to local people referred in crisis: 10:00am to 12:00pm Thursdays at United Reformed Church, Mill Lane, Chadwell Heath RM6 6RS. Ring 07507 648948 or email barkingfoodbank@gmail.com
-
Barking & Dagenham Money Hub
-
Help with debt for residents receiving or needing to claim Universal Credit. Ring 020 8724 2115 or visit Barking Learning Centre, 2, Town Square, IG11 7NB or Dagenham Library 1 Church Elm Lane, Dagenham, RM10 9QS, Monday to Friday 9am to 4pm.
-
Childline
-
Childline can help anyone under 19 with any issue you’re going through. It's free, confidential and available any time day or night on 0800 1111
-
Help with general mental health
-
If you're stressed, anxious, feeling fed up or tearful, ring 0300 300 1554 option 3. This is a free and confidential NHS service, open 9am-5pm Monday to Friday.
-
Mental Health crisis
-
If you're in a crisis or severe distress please ring 0300 555 1000. Open 24 hours a day, 7 days a week. This is a free and confidential NHS service.
-
Save money on gas & electricity
-
Beam Energy has been launched by the council to help lower costs for residents who top up with a card or key. Call 0800 953 4555 for a fast quote.
-
OWL crime alerts
-
OWL is a free service that provides residents and businesses with the latest local crime alerts by email, telephone or text, from the police, council and Neighbourhood Watch
-
Therapeutic massage for women survivors
-
Free hands on therapy treatment by women for women in Barking & Dagenham, who are survivors of emotional, physical or sexual abuse. Ring 079555 24538 or 07806 205942.
-
Be Groom Safe
-
Children, young people and adults are being manipulated into groups that focus on criminal activity and sexual abuse. Because the initiation process is largely confused as a friendship or relationship, many people are not able to spot the early signs and are easily inducted into the process. This website contains a lot of useful advice.
-
Volunteer driver scheme
-
Free help for older and vulnerable residents of Barking & Dagenham to get to local health appointments and social activities they would normally struggle to attend. Ring 0208 724 3317
-
DV Flag East - free legal support
-
Free, independent and confidential legal advice for people affected by domestic abuse. Open 9.30am-5.00pm Monday to Friday. Ring 0208 507 5994 or email dvflageast@bdcab.org.uk
-
Free Memory Cafe for dementia sufferers
-
Redbridge & Barkingside Rotary Club run a free Memory Cafe from 2pm to 4 pm on the last Wednesday of each month at the Marjorie Collins Centre, 237 Grove Road, Chadwell Heath, Romford, RM6 4XF. For people with memory problems and their carers. Contact 07968 981224 for more information
-
National Debtline
-
National Debtline is a free and confidential debt advice service run by Money Advice Trust. Contact them via webchat, email or their helpline: 0808 808 4000, Monday to Friday 9am-8pm or Saturday 9:30am-1pm. There are also guides, fact sheets, budgeting tools and sample letters to help you write to creditors
-
Winter shelters
-
Cold weather shelters operate across London. Some open just for a week over Christmas, others are open for several months and vary in size. Please share with anyone you know who is homeless or sleeping rough this winter
-
Universal Credit Benefits Myth Buster
-
New service from the Lasa charity to help address misconceptions about universal credit, including your rights, claimant commitment, in-work conditionality, sanctions and more.
-
Help with benefits
-
AdviceLocal guide to help with benefits, work, money, housing problems and more. Includes universal credit checker and information about your rights
-
Chadwell Heath Ward panel meeting
-
Community meeting to share concerns with the local police and Neighbourhood Watch. Usually held every 2-3 months: 6:30pm-7:30pm at Marks Gate Community Centre, Rose Lane. Next meetings are 18 December 2019 and 26 February 2020.
-
Barking & Dagenham Advice for 65+
-
Free, confidential advice about welfare benefits, community care, leisure, health and debt. Ring 020 8532 7354 9am-1pm Monday to Friday (outside these hours call Age UK's information line on 0800 00 99 66)
-
Independent Domestic Violence Advocacy
-
IDVA (tel. 07825 458818) supports both women and men that are in a domestic violence situation. This includes psychological, physical, sexual, financial, emotional abuse and also includes controlling and coercieve behaviour
-
Free online support for young people
-
Kooth offers free, safe and anonymous online chat, support and counselling for young people. Monday to Friday 12 noon–10pm and Saturday to Sunday 6pm–10pm
-
Shelter - housing & homelessness advice
-
Struggling with housing/homelessness? Talk to an expert housing adviser. Shelter's free helpline is open every day of the year: 8am-8pm weekdays, 9am-5pm weekends. Ring 0808 800 4444, or in a real emergency only call 0808 1644 660
-
The Silver Line
-
Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year: 0800 4 70 80 90
-
Samaritans
-
A safe place for you to talk any time you like, about whatever’s getting to you, 24 hours a day, 365 days a year. Call FREE on 116 123
-
24 hour freephone for domestic violence
-
Free national 24 hr helpline for domestic violence run through a partnership between Women’s Aid & Refuge: 0808 2000 247
-
Health & Wellbeing Coordinator Service
-
Free and confidential, non-clinical support for adults living with long term health conditions. Ring 0793 551 8660 for appointments in Marks Gate/Chadwell Heath or 0786 462 5404. Email hwbcservice@nelft.nhs.uk
-
Personal Independent Payment (PIP) tool
-
Free and easy to use. Covers activities (such as preparing food, washing or making budget decisions); issues (such as fluctuating conditions) and conditions (from dizziness to schizophrenia, and many more). Put together by Lasa, a London-based charity
-
Work Capability Assessment tool
-
Free and easy to use. Covers activities (such as manual dexterity or awareness of hazard); issues (such as "substantial risk" and "majority of time") and conditions (from agoraphobia to sleep apnoea). Put together by Lasa, a London-based charity
-
StepChange Debt Charity
-
Free practical help & advice to becoming debt free: 0800 138 1111 Monday to Friday 8am-8pm, Saturday 8am-4pm
-
Barking & Dagenham Council
-
Housing, social care, schools, domestic violence, rubbish, libraries and more. Tel: 020 8215 3000
-
Age UK Redbridge Barking & Havering
-
Help with advice, support, activities & more for older people. Ring 020 8220 6000 Monday to Friday, 9am to 3pm
-
Orangeline
-
Are you feeling alone or isolated? Are you in need of a friendly conversation? OrangeLine is a confidential helpline for local people of all ages: 01708 758649, 9am to 5pm, Monday to Friday
-
Learn English & get help with jobs
-
Lifeline Projects is a charity in Barking & Dagenham that runs free English classes where you also get help with finding work. Contact Samantha or Julia on 020 8597 2900
-
Barking and Dagenham CAB
-
Citizens Advice service & help with your rights in employment, housing & more: 020 8507 5969 Monday, Wednesday & Friday 2pm-5pm or Tuesday & Thursday 9.30am-1.30pm
-
Adult College - Barking & Dagenham
-
Take the 62 bus to a new future: free Skills for Life programme and low cost courses to build your skills and improve your job prospects
-
Coventry University Group - London
-
CU London offers university education that fits round your life, from its campus at Dagenham Civic Centre
-
National Careers Service
-
Online help with finding work
-
Family Lives
-
Free advice and support for parents & families: 0808 800 2222
-
St Marks Church Centre & Cafe
-
Cafe & hall hire
-
Eastern Avenue Baptist Church
-
Coffee morning & hall hire
-
Work Club & hall hire
-
Visit Marks Gate Community Centre for free drop-in Work Club, library & hall hire
-
Wellgate Community Farm
-
Friendly community farm
-
Liberty Credit Union
-
Don't let the loan sharks pull you down - easy-access savings & preferential rate loans
-
Gingerbread
-
Advice & practical support for single parents. Helpline: 0808 802 0925
-
Free ESOL classes
-
English language for adult speakers of other languages
-
Relate North East London
-
Counselling & mediation for all kinds of relationships: 01708 441722
-
Victim Support
-
Free and confidential support for anyone affected by crime. Free support line: 0808 16 89 111 & free information service: 0808 16 89 293
-
Fair For You
-
Not-for-profit organisation offering affordable credit for households items to people on low incomes
-
Family Holiday Association
-
Giving struggling families a break
-
Holidays with Help
-
Respite care breaks for people with disabilities